Privacy Policy & Technical Support

1. Introduction

Welcome. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application WanderStyle AI (the "App"). Please read this policy carefully. By using the App, you agree to the practices described here. If you do not agree, please discontinue use of the App.

2. Information We Collect

2.1 Information You Provide Directly

• Account information: name, email address, and password when you create an account.
• Content you upload: wardrobe photos and travel details.
• Inquiries & support requests: messages you send to our support team.

2.2 Information Collected Automatically

• Device identifiers, operating system version, and app version.
• Usage data such as features accessed, session duration, and crash logs.
• IP address and general location (country/region) derived from it.

2.3 Information from Third Parties

We may receive information from third-party services you connect to the Apps (e.g., Google Sign-In). We only collect data that is necessary and permitted by those services.

3. How We Use Your Information

• Provide, operate, and improve the Apps and their features.
• Process AI analysis requests (outfit generation, photo tips, and style coaching).
• Send transactional emails such as account verification and support replies.
• Detect and prevent fraudulent or unauthorized activity.
• Comply with applicable laws and regulations.
• Analyze aggregated, anonymized usage trends to enhance user experience.

4. Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share data in the following limited circumstances:

• Service providers: Trusted vendors (cloud hosting, AI processing, analytics) who process data on our behalf under strict confidentiality agreements.
• Legal requirements: When required by law, court order, or governmental authority.
• Business transfers: In connection with a merger, acquisition, or sale of assets, with prior notice to you where required by law.
• With your consent: Any other sharing only with your explicit permission.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us at Sidraali008978@gmail.com. We will process deletion requests within 30 days, except where retention is required by law.

6. Uploaded Media

Wardrobe photos and travel details you upload are processed solely to generate style recommendations and are not shared with third parties for advertising purposes. Photos are stored only for the duration needed to render results unless you choose to save them to your profile. All uploaded media is encrypted in transit and at rest.

7. Children's Privacy

Our Apps are not directed to children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

8. Security

We implement industry-standard security measures including TLS encryption in transit, AES-256 encryption at rest, and regular security audits. However, no method of transmission over the Internet is 100% secure. We encourage you to use a strong, unique password and to contact us immediately if you suspect unauthorized access to your account.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Object to or restrict certain processing activities.
• Data portability – receive your data in a structured, machine-readable format.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at Sidraali008978@gmail.com.

10. Third-Party Links & Services

The Apps may contain links to third-party websites or integrate with third-party services (e.g., Google Play). This Privacy Policy does not apply to those third parties. We encourage you to review their respective privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page and, where appropriate, notify you via the Apps or by email. Continued use of the Apps after changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
Sidraali008978@gmail.com